How Synergy CONTROL Works

This section explains how the software works and gives a short overview of the implemented features.


Feature Overview

Synergy Control supports the following feature set:

  • View all active meetings, both ad-hoc and scheduled, on Pexip Infinity and CMS multi-conference units.
  • View all inactive pre-scheduled meetings. (only with Synergy JOIN integration)
  • Search for scheduled and ad-hoc meetings with meeting name, participant name, email or meeting start date. For active meetings it is possible to search meetings that have already started within the given time frame
  • Create a list of 'Favorite' meetings to follow. This includes both 'ad-hoc' and 'scheduled' meetings (active and inactive).
  • Adding participant(s) to an active meeting by initiating a dial-out from the MCU
  • Send or resend dial-in info to participants in a scheduled meeting by using their email address (only with Synergy JOIN integration)
  • Control participant’s sound, microphone and video, including group controls for all participants.
  • Disconnect participants.
  • View video meeting start time & duration
  • View total number of participants attending the meeting in a video meeting room (this feature only works if the endpoint has people counter technology).
  • Get information about packet loss, jitter and bandwidth for every participant.

  • Meeting locking. This makes it possible to lock a meeting and prevent unwanted parties attending the meeting (there are some differences in functionality between CMS and Pexip Infinity )